Shipping policy
Effective Date: 3/11/2025
Thank you for shopping with Nendoro.co! We are committed to delivering your order in a timely manner and providing the best possible shopping experience. Please review our shipping policy below.
Processing Time
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Orders are processed within 1-5 business days (excluding weekends and holidays).
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During peak seasons or promotional events, processing times may be extended.
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Once your order is shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Estimates
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Shipping rates are calculated at checkout based on the destination and shipping method selected.
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Estimated delivery times:
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Standard Shipping: 5-10 business days
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Expedited Shipping: 2-5 business days
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International Shipping: 7-21 business days (varies by location)
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Please note that these are estimated delivery times and actual delivery may vary due to carrier delays, customs processing, or unforeseen circumstances.
International Shipping
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We offer worldwide shipping to select countries.
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International customers are responsible for any customs duties, taxes, or import fees imposed by their country.
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We are not responsible for delays due to customs processing.
Order Tracking
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Once your order has shipped, you will receive an email with tracking details.
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Please allow up to 48 hours for tracking information to update.
Lost or Stolen Packages
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Nendoro.co is not responsible for lost or stolen packages. If your tracking information shows that your package was delivered but you did not receive it, please contact the carrier to file a claim.
Returns & Refunds
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If your order arrives damaged or incorrect, please contact us within 7 days of delivery at [your contact email] with your order number and photos of the issue.
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For more details, please refer to our Return Policy [link to return policy].
Contact Us
If you have any questions or concerns about your order, feel free to reach out to us at info@nendoro.co. We're happy to help!
Thank you for choosing Nendoro.co!